Cookie Policy

1. What are cookies?

The website of COMERCIA GLOBAL PAYMENTS EP, S.L., uses cookies.  Cookies are small data files that are sent to the user's computer, mobile phone or other access device when you visit a website and which allow to obtain information about your browsing or a code that allows the user to be univocally identified.

As you browse this website session cookies and persistent cookies are used.

Session cookies are cookies designed to collect and store data while the user accesses a website. They are usually used to store information that is only relevant to the provision of the service requested by the user on a single occasion.

Persistent cookies are a type of cookie in which the data remains stored in the terminal and which can be accessed and processed for a period of time defined by the cookie owner, which can be responsible for the cookie, and can range from a few minutes to several years.

2. Types of cookies and purposes of use

We use cookies on this website to enable the operation and provision of the services offered on it (for example, to remember the cookies accepted by the user or for security purposes).

We also use our own and third-party cookies for the purposes indicated below:

OWN COOKIES: are those for which COMERCIA GLOBAL PAYMENTS EP, S.L. is responsible for the information processed.

Preferences or personalization: they allow us to remember information that changes the way the page behaves or the way it looks, such as the user's preferred language or the region they are in .

THIRD PARTY COOKIES: are those for which third parties outside COMERCIA GLOBAL PAYMENTS EP, S.L. are responsible for the information processed. Specifically, the following third-party cookies are used on this website:

Preferences or personalization: these allow us to remember information that changes the way the page behaves or looks, such as the user's preferred language or the region they are in.

Behavioral advertising: these cookies store information on user behavior obtained through the continuous observation of their browsing habits (e.g. pages visited), which allows a specific profile to be developed in order to display advertising based on that profile.

YouTube: when providing its services, YouTube (Google's service) uses different types of cookies, including preference or personal cookies, - e.g. video volume and quality - and personalized advertising, it is, advertising based on a profile.

You can opt-out of each cookie category (except strictly necessary cookies) by clicking on the “cookie settings” button below:

You can also "accept all cookies" by clicking on the button below:

3.  Disabling or deleting cookies

Most browsers allow you to manage your cookie preferences at any time. You can set your browser to reject or delete certain cookies at your discretion.

You can allow or block cookies, as well as delete your browsing data (including cookies) from the browser you are using.  Check the options and instructions provided by your browser to do this:

  Google Chrome

  Mozilla Firefox

  Internet Explorer

  Microsoft Edge


You can also revoke your consent to the use of cookies in your browser by installing a plug-in or through opt-out systems provided by some of the third parties whose cookies are used on our website:

Please note that some features of the content of the website are only available if you allow cookies to be set in your browser. If you decide not to accept or block certain cookies, depending on their purpose, this may affect, in whole or in part, the normal operation of the website or prevent access to some of the website's services.

4.  Processing of personal data

4.1. Data controller

The data controller is Comercia Global Payments Entidad de Pago, S.L., whose full name and contact details are set out below:

Comercia Global Payments Entidad de Pago, S.L.

VAT NUMBER: B65466997

Address: Calle Caleruega núm. 102, 28033, Madrid


4.2. Contact details of the data protection officer

You can contact the data protection officer via the following link:

4.3. Purposes of processing

The purposes of the processing are those indicated in section 2 (" Types of cookies and purposes of use").

4.4. Legal basis for processing

The legal basis for processing is your consent, which you can manage and revoke as indicated in sections 2 ("Types of cookies and purposes of use") and 3 ("Deactivation or deletion of cookies ").

4.5. Profiling

If you accept the use of behavioral advertising cookies, a profile will be created to show you personalized advertising, as described in section 2 ("Types of cookies and purposes of use ") of this policy. You can consult the information provided by the relevant third parties in that section.

4.6. Recipients of the data

CaixaBank, S.A. will share the information collected with:

  • Public authorities and bodies, in order to comply with a required legal obligation.
  • Service supplier acting on our behalf as data processors for the management of cookies.

In relation to third-party cookies, we refer to section 2 (" Types of cookies and purposes of use").

4.7. Transfers to third countries

Data processing is generally carried out by service providers located within the European Economic Area or in countries that have been declared to have an adequate level of protection.

In other cases, we ensure the security and legitimacy of data processing by requiring our service providers to have binding corporate standards that guarantee data protection similar to those established by European standards, to be covered by the Privacy Shield in the case of service providers in the USA, or to subscribe to the standard clauses of the European Union.

With regard to the third parties detailed in section 2 ("Types of cookies and purposes of use "), you can consult their respective policies by clicking on the links included in the table in said section to inform you of the transfers that, where applicable, they may make.

4.8. Data retention period

The data will be processed for as long as the authorizations for use granted remain in force. Subsequently, in accordance with data protection regulations, these data will be kept (during the period of limitation of the actions deriving from such authorization) for the only purpose of complying with the legal obligations required of COMERCIA GLOBAL PAYMENTS EP, S.L. and for the formulation, exercise or defense of claims.

4.9. Exercise of rights and complaints to the data protection authority

The holder of the personal data may exercise the rights in relation to the same (access, portability, revocation of consent, rectification, opposition, limitation, and deletion) in accordance with the current regulations, at the offices of CaixaBank at P.O. BOX 209-46080 VALENCIA, at, or via digital or mobile banking.

Likewise, you may address any claims arising from the processing of your personal data to the Spanish Data Protection Agency (

You can find more information about these rights here.

5.  Updates and changes to the Cookies Policy.

COMERCIA GLOBAL PAYMENTS EP, S.L. can modify this Cookie Policy in accordance with the new legislative or regulatory requirements, or in order to adapt this policy to the instructions to the instructions issued by the Spanish Data Protection Agency.

When significant changes are made to this Cookies Policy, the user will be informed by means of an informative notice on the website.